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Security

Built to be trusted.

A signature is only worth the proof behind it. Here is how we protect your documents, your signers and the record of what happened.

Encrypted

Documents and data are encrypted in transit and at rest.

Isolated

Row-level security means every account can only ever reach its own records.

Single-use links

Every signing link carries a 256-bit random token that expires and cannot be reused.

Verified signers

Optionally ask signers to confirm a one-time code sent to their email before signing.

Tamper-evident

Completed documents are sealed with a SHA-256 fingerprint on the certificate of completion.

Full audit trail

Every event is recorded with the email, IP address, browser and time it happened.

The law

Valid under the ECT Act.

South Africa's Electronic Communications and Transactions Act, 2002 recognises electronic signatures. Where the law does not demand a particular type of signature, an electronic signature is valid, and the audit trail shows who signed, when, and how.

Lucid Signing provides ordinary electronic signatures, which suit the great majority of everyday agreements. A small number of documents still need wet ink or an advanced electronic signature:

  • Wills and codicils
  • The sale or long lease of immovable property
  • Mortgage bonds
  • Certain bills of exchange

Audit trail

All times SAST
  1. Createdyou@company.co.za09:12
  2. Sentto 2 recipients09:13
  3. Viewedclient@email.com11:48
  4. Code verifiedclient@email.com11:49
  5. Signedclient@email.com11:51
  6. CompletedCertificate issued11:51

SHA-256 a7f3 19c2 0b8e ... 4d61

Privacy

We handle personal information in line with the Protection of Personal Information Act (POPIA), and only for the purpose of getting your documents signed.

Payments

Card payments are processed by a PCI-compliant payment provider. Card numbers never touch our servers.

AI, by request only

Nothing is sent for AI reading unless you ask. Then only the text you highlight is sent, and it is never used to train a model.

Responsible disclosure

Found a vulnerability?

Tell us privately and give us a reasonable chance to fix it before sharing it. We will acknowledge your report within one business day and keep you updated.

Send your first document in about a minute.

Free forever for the occasional signature. No card required.